FlowVia is an AI receptionist that picks up every time — day or night. It answers questions, books the appointment, and hands the ones that matter straight to your team.
Set up for you in days · No contract · Live in a week
Most people guess low. Move the sliders to your own numbers and see the year.
15 minutes. Hear it answer as your business.
It isn't an answerphone and it isn't a phone menu. It has a normal conversation — then does something useful with it.
Evenings, weekends, or while you're already on another call. A natural voice — no menus, no hold music.
It answers questions about your business from your own information, then captures their details properly and confirms them back.
Viewings, valuations, quotes and callbacks go straight into the diary, with a confirmation sent to the customer.
The second a call ends, the details hit your inbox and your phone. Anything urgent is put through to your team live.
You're already choosing one of these. It's worth seeing them side by side.
| Voicemail | Answering service | A receptionist | FlowVia | |
|---|---|---|---|---|
| Picks up every time | No | Usually | Office hours | Always |
| Nights and weekends | No | Extra cost | No | Included |
| Knows your prices and areas | No | No | Yes | Yes |
| Books the appointment | No | Rarely | Yes | Yes |
| Puts urgent calls through | No | Sometimes | Yes | Yes |
| Never off sick | Yes | Yes | No | Yes |
| Costs per month | £0 | £200–800 | £2,000+ | Less than one job |
The point isn't to keep customers away from you. It's to make sure the right ones reach you already knowing what they want.
It's rarely where they finish. Once the calls are handled, the next question is always the same — what else is eating the week? That's the part I build to order.
The repetitive jobs between your tools — chasing quotes, updating the CRM, sending the paperwork, moving a lead from one system to the next. Set up once, then it just happens.
An assistant trained on your business for a specific job: qualifying enquiries, triaging an inbox, answering supplier questions, handling the admin nobody wants.
Connecting the software you already pay for so it talks to itself — CRM, calendars, invoicing, job management and property portals.
If it's repetitive and it's costing you hours, it can probably be built.
“I set every one of these up myself. I'll learn your business, write what the assistant knows, test it with you, and tune it until it sounds right. You won't be handed a login and left to work it out — and when something needs changing, you're messaging me, not a support queue.”
Some will, some won't — it sounds natural and it answers properly, which is what people actually care about. It never pretends to be human if asked directly, and anything it can't handle goes to your team rather than fobbing them off.
It says so and takes a message, rather than inventing something. You decide the topics it should never attempt — and it hands those straight to you.
You set what it's allowed to quote, and it always frames figures as estimates subject to a proper quote. You can also switch pricing off entirely and have it book a callback instead.
No. Your existing number keeps working — calls are forwarded, and you can turn it off whenever you like.
Usually days, not weeks. I do the configuration, then we test it together before it goes anywhere near a real customer.
It depends on how much you need it to handle, so I'd rather show you it working on your business first and talk about it honestly on the call. It's less than one job a month for most people.
Fifteen minutes and you'll hear it answer as your business. If it's not for you, you'll know in the first minute.